General Terms and Conditions of Sale
1. Purpose
These General Terms and Conditions of Sale (GTC) define the conditions under which the Droovi application provides drivers with a real-time position and ride status sharing service.
2. Acceptance of the GTC
Using the application implies unconditional acceptance of these GTC by the driver. Droovi reserves the right to modify these GTC at any time, with the new conditions becoming applicable upon their publication.
3. Services Offered
Droovi provides drivers with a platform that allows them to:
- Share their location in real-time.
- Indicate the status of their ride (pending, in progress, completed).
- Access a history of completed rides.
4. Pricing and Payment
Access to Droovi services may be free or subject to a paid subscription depending on the selected options. Prices are displayed on the application and may be modified by Droovi with prior notice to users.
5. Driver Obligations
Drivers agree to:
- Use the application in compliance with applicable regulations.
- Provide accurate and up-to-date information about their location and ride status.
- Not use Droovi for fraudulent or abusive purposes.
6. Responsibilities
Droovi strives to provide a reliable service but cannot guarantee uninterrupted availability. Droovi shall not be held liable for any malfunctions of the application due to external factors (network issues, technical failures, etc.).
7. Personal Data Protection
Droovi collects and processes drivers’ personal data in accordance with its privacy policy. The information shared via the application is used solely for service provision and is not sold to third parties.
8. Termination
Drivers may deactivate their account at any time. Droovi reserves the right to suspend or delete an account in the event of non-compliance with these GTC.
9. Applicable Law and Disputes
These GTC are governed by French law. In the event of a dispute, the parties shall endeavor to reach an amicable solution before initiating any legal proceedings.
10. Contact
For any questions regarding the GTC, you can contact Droovi via the application or by email at the address provided on our official website.